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To make a return and recieve a refund, items must be unused, returned in the original packaging and in a re-saleable condition. We reserve the right to refuse or make a deduction if the product is not in a res-saleable condition.
If you wish to return an item please continue to our returns login.
Our returns policy, in addition to your statutory rights, entitles you to a refund within 14 days of receipt. This does not affect your statutory rights.
Please allow 7-10 working days for your return to be fully processed from receipt.
You are responsible for paying for your shipping costs when making a return. Shipping costs are non-refundable. If you are returning your full order, the original shipping* costs will also be refunded.
If you are shipping an item over £50, we advise using a trackable shipping service or purchasing shipping insurance. We are not responsible for lost or goods damaged by the delivery company.
Once we’ve processed your return we will notify you via e-mail.
*Standard shipping costs only. Does not apply to any special services such as next day or pre 12pm.
Read our full returns policy here.
The Switch Depot is an independant, family run business based in the West Midlands. With over 40 years of technical knowledge in the electrical wholesale business, our aim is is to provide you with decorative switches and sockets from the industries leading brands.
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